GMG (Gulf Marketing Group), a leading diversified conglomerate, is seeking an experienced Quality Supervisor to oversee quality standards within the Farm Fresh division’s Everyday Goods operations in Dubai. This critical supervisory role ensures highest product quality standards, regulatory compliance, and customer satisfaction through implementing quality protocols, conducting audits, and driving continuous improvement initiatives across warehouse and production operations.
Key Responsibilities & Core Functions
Team Supervision & Quality Management:
- Supervise and manage quality control team ensuring products meet company standards, customer specifications, and regulatory requirements
- Develop, implement, and maintain quality control procedures and standards ensuring adherence across all production and warehouse stages
- Train, mentor, and support quality control staff in quality procedures, safety standards, and best practices enhancing team performance
Quality Audits & Compliance:
- Conduct comprehensive quality audits reviewing production batches, warehouse operations, and processes for compliance
- Identify areas for improvement in QA processes through systematic assessment and data analysis
- Develop corrective action plans addressing quality issues and oversee implementation of preventive measures
- Ensure 100% adherence to local and international compliance during container loading and unloading operations
Continuous Improvement Leadership:
- Lead continuous improvement initiatives focusing on reducing waste, enhancing product quality, and increasing operational efficiency
- Apply lean manufacturing tools including 5S methodology, Six Sigma principles, and KAIZEN continuous improvement techniques
- Participate actively in projects for continuous process improvement and risk mitigation
Cross-Functional Coordination:
- Coordinate regularly with cross-functional teams ensuring quality issues are effectively communicated and resolved
- Work closely with production, engineering, and maintenance teams addressing quality concerns and ensuring smooth workflow
- Coordinate with factory quality teams regarding process adherence and compliance standards
Documentation & Regulatory Compliance:
- Maintain comprehensive QA documentation ensuring accuracy and regulatory compliance
- Assist with internal and external audits providing necessary documentation and support
- Leverage SAP ERP system for quality data recording, tracking, and reporting
- Stay updated with evolving regulatory requirements ensuring GMG practices align with local and international standards
- Ensure on-time product registration for all products (frozen, chilled, ambient) with local authorities
Warehouse Quality Operations:
- Supervise inbound and outbound operations in warehouse monitoring quality parameters including product temperature and vehicle integrity
- Closely monitor key operations including stock keeping, maintaining FIFO (First-In-First-Out) and FEFO (First-Expired-First-Out) protocols, and packing operations
- Ensure proper handling, storage, and distribution of frozen, chilled, and ambient products
Required Qualifications & Educational Background
Academic Credentials:
- Bachelor’s Degree (Required): Food Science, Food Safety, Food Technology, Microbiology, Nutrition, or closely related scientific field from accredited university
- Master’s Degree (Preferred): Advanced degree in Food Safety, Food Science, or Public Health providing enhanced expertise and career advancement opportunities
Functional & Technical Competencies
Quality Assurance Expertise:
- Strong expertise in quality assurance protocols with proficiency in regulatory compliance standards
- Comprehensive knowledge in quality compliance requirements for food products
- Understanding of HACCP, GMP, and food safety management systems
Audit & Risk Management:
- Skilled in conducting detailed quality audits identifying potential risks
- Capability implementing effective corrective actions and preventive measures
- Experience with internal and external audit processes
SAP ERP Proficiency:
- Data entry proficiency particularly within SAP ERP systems
- Ability to prepare and maintain quality documentation accurately in digital systems
- Experience with quality module functionality in SAP
Analytical & Communication Skills:
- Strong analytical skills to interpret data for quality trends and improvements
- Effective communication abilities supporting training and collaboration across teams
- Capability to present quality metrics and findings to management
Lean Manufacturing Knowledge:
- Strong knowledge in lean manufacturing tools including 5S workplace organization
- Understanding of Six Sigma methodologies for quality improvement
- Experience with KAIZEN continuous improvement principles
Career Growth at GMG
Quality Supervisors at GMG can advance to Quality Manager, Senior Quality Manager, Operations Manager, or Division Quality Director positions. GMG’s diverse business portfolio provides opportunities for lateral moves and career development across automotive, retail, real estate, and other divisions.
Application Information
Prepare your application with:
- Comprehensive CV highlighting quality supervision experience
- Bachelor’s degree certificate in Food Science or related field
- Master’s degree certificate (if applicable)
- SAP ERP experience documentation
- Lean manufacturing or Six Sigma certifications (if any)
- Experience certificates from quality management roles
- Professional references from supervisory positions
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